frequently asked questions

Yes. A 50% deposit secures your booking and the balance is payable on the day of service.

You can request a quote by completing our and selecting your preferred service. We’ll respond with a personalized quote within 24 hours.

Absolutely! Just contact us at least 24 hours in advance to reschedule without a fee.

We accept EFT payments and secure online payments (details provided upon booking confirmation). Strictly no cash!

We currently serve clients across Fourways. We will be expanding ur services to the rest of Johannesburg, Benoni, and surrounding areas. Look out for updates on our social media platforms.

Not necessarily. You can choose to be home or provide access for our cleaners. Many clients prefer to give us access and return to a freshly cleaned home!

No, please make sure that cleaning materials are supplied especially for move-in/move-out cleaning.

Yes, we encourage trial placements to ensure the nanny is the right fit for your family before long-term arrangements.

If the nanny doesn’t meet your expectations within the agreed period, we’ll help you find a suitable replacement.

Yes, we can supply containers, baskets, and custom labels of which the cost will be included in the quote. You may also use your own if you prefer.

Absolutely. We offer consultations to assess your space and plan your layout before your booking date.

Yes, we offer weekly, bi-weekly, and monthly packages with discounted rates.